DMCA Copyright Policy

Supreme Networking LLC, doing business as Promura ("Promura"), respects the intellectual property rights of others and expects users of the Service to do the same. In accordance with the Digital Millennium Copyright Act of 1998 (17 U.S.C. § 512, the "DMCA"), Promura will respond expeditiously to claims of copyright infringement on the Service that are reported to our designated copyright agent.

Designated Copyright Agent

Promura's Designated Agent is registered with the United States Copyright Office. Notices submitted to any other email address or postal address may be ignored.

Filing a takedown notice

To file a takedown notice under the DMCA, you must send our Designated Agent a written communication containing all of the following:

1. A physical or electronic signature of the owner, or a person authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed.
2. Identification of the copyrighted work claimed to have been infringed (or, if multiple works are covered by a single notice, a representative list).
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity, with information reasonably sufficient to allow Promura to locate the material — including a direct URL to the post or the unique post id where possible.
4. Information reasonably sufficient to allow Promura to contact you, such as your address, telephone number, and email address.
5. A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.

Misrepresentations. Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material or activity is infringing may be liable for damages, including costs and attorneys' fees. Do not submit a takedown notice unless you are sure that the use is not authorized by you, your agent, or the law.

Counter-notice

If material that you posted to the Service was removed in response to a DMCA takedown and you believe the removal was a mistake or a misidentification, you may submit a counter-notice to our Designated Agent. The counter-notice must include:

1. Your physical or electronic signature.
2. Identification of the material that has been removed and the location at which the material appeared before it was removed.
3. A statement, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, of the federal district court for the District of Arizona) and that you will accept service of process from the person who provided the original takedown notice or that person's agent.

Upon receiving a valid counter-notice, Promura will forward it to the original complainant. If the complainant does not file a court action within ten (10) to fourteen (14) business days, Promura may, in its discretion, restore the removed material.

Repeat infringers

It is Promura's policy, in appropriate circumstances, to disable or terminate the accounts of users who are repeat infringers, in accordance with 17 U.S.C. § 512(i).

Trademark and other complaints

To report a trademark or other intellectual property concern that is not a copyright issue, email legal@promura.com with the same supporting detail listed above.