Terms of Service

Last updated: May 9, 2026

These Terms of Service ("Terms") govern your access to and use of the website at promura.com, the related mobile experiences, and all features made available by Supreme Networking LLC, a limited liability company organized under the laws of Arizona, doing business as Promura ("Promura," "we," "us," "our") (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

Adult-content warning. The Service contains explicit sexual content intended for adults aged eighteen (18) years or older (or the age of majority in your jurisdiction, whichever is greater). Do not access the Service if you are below the required age or if such content is illegal in the place from which you are accessing it.

1. Eligibility

You must be at least eighteen (18) years old (or the age of majority in your jurisdiction, whichever is greater) to use the Service. By creating an account or otherwise accessing the Service, you represent and warrant that:

2. Accounts

To access many features you must create an account. You agree to provide accurate, current, and complete information, to keep it updated, and to keep your password confidential. You are responsible for all activity under your account. Notify us immediately at support@promura.com if you suspect unauthorized access.

We may refuse, suspend, or terminate accounts at our sole discretion, including (without limitation) for violation of these Terms, suspected fraud, or risk to the platform, our processors, or other users.

3. Creator program

If you are accepted as a creator, you grant Promura a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, modify (for technical purposes such as encoding and resizing), publicly display, perform, and distribute your content on the Service and in promotional materials about the Service. You retain all ownership rights in your content.

You represent and warrant that:

4. Subscriptions, tips, PPV, and Pro-Hub

The Service offers paid features including per-creator subscriptions, one-time pay-per-view (PPV) unlocks, tips, gifts, and the Pro-Hub bundle subscription. All charges are processed by third-party payment processors. You authorize us and our processors to charge your selected payment method for all amounts due.

No refunds, except where required by law. All purchases are final and non-refundable except where refunds are required by applicable law or by these Terms (e.g., in the case of fraudulent charges). Recurring subscriptions auto-renew until cancelled. You can cancel from your account at any time; cancellation takes effect at the end of the current billing period.

Chargebacks. Initiating a chargeback for a charge that you actually authorized is a violation of these Terms. We may suspend or close any account that does so and pursue any other remedy available at law.

4a. Credits and virtual currency

The Service offers an in-app virtual currency called "credits." Credits are a limited, non-transferable, non-sublicensable license to use certain in-app features (including but not limited to gifts, PPV unlocks, and other micro-spend features). Credits are not money, do not constitute a real-world currency, and have no cash value.

Credits are non-refundable under any circumstance. Once credits are added to your account (whether by purchase, grant, promotion, or any other means), they may not be exchanged for cash, transferred to another user, redeemed for any product or service outside the Service, or refunded. This rule applies even if your account is suspended, terminated, or closed for any reason, and even if you do not use the credits before they expire.

No ownership. You do not own credits. We grant you a personal, revocable license to use them within the Service. We may modify, suspend, discontinue, or change the function of credits or any feature that consumes credits at any time, with or without notice.

Pricing and exchange rate. The pricing of credit packs and the in-app display rate (currently 100 credits per US$1) are for convenience only. We may change pricing, pack contents, or the display rate at any time. Credits already in your balance retain their face count, not any implied dollar value.

Forfeiture. We may revoke any or all credits in your balance at any time, without notice, if we determine in our sole discretion that you have violated these Terms (including but not limited to fraud, chargebacks, abuse of the gifting system, or any conduct prohibited under Section 6).

Expiration. Credits may expire after a period of account inactivity. We will give reasonable notice in-product before expiring credits.

No subscription substitution. Recurring subscriptions (per-creator, Pro-Hub) cannot be paid with credits. Credits are for one-shot in-app spending.

5. Creator payouts

Creators are paid a percentage of net revenue earned through the Service (after payment processor fees, refunds, chargebacks, taxes, and our platform commission). Payouts are issued on the schedule and through the rails published in your Studio dashboard. Tax forms (W-9 / W-8) and withholding may apply. You are responsible for reporting and paying all taxes on your earnings.

6. Prohibited content and conduct

You may not, and may not encourage anyone else to, post or transmit content depicting:

You also may not:

Violation may result in immediate suspension, content removal, account termination, forfeiture of any pending payouts attributable to the violation, and legal referral.

7. Reporting and moderation

Use the in-product report tools to flag content or accounts that violate these Terms. We review reports promptly and may, in our sole discretion, hide or remove content, restrict accounts, or take other action. Repeat infringers will be terminated.

8. Intellectual property

All Promura branding, software, designs, and editorial materials are owned by Supreme Networking LLC or its licensors and are protected by U.S. and international intellectual property laws. You receive a limited, non-exclusive, non-transferable license to use the Service for its intended purpose. Nothing in these Terms transfers any IP rights to you.

To submit a copyright takedown notice, see our DMCA Policy.

9. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind. To the maximum extent permitted by law, Promura disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

10. Limitation of liability

To the maximum extent permitted by law, Promura's total liability for any claim arising out of or related to these Terms or the Service is limited to the greater of (a) the amount you paid Promura in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100). Promura is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, regardless of the legal theory.

11. Indemnification

You agree to defend, indemnify, and hold harmless Supreme Networking LLC, its affiliates, officers, employees, and agents from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of or related to your use of the Service, your content, your violation of these Terms, or your violation of any law or third-party right.

12. Governing law and venue

These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws principles. Any dispute that is not subject to arbitration under Section 13 must be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to personal jurisdiction in those courts.

13. Arbitration; class-action waiver

Please read carefully. This section affects your legal rights.

You and Promura agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration will take place in Maricopa County, Arizona, or another mutually agreed location. The arbitrator's decision is final and binding.

Class-action waiver. You and Promura agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

Opt-out. You may opt out of this arbitration agreement by emailing legal@promura.com within thirty (30) days of first accepting these Terms.

14. Termination

You may close your account at any time from your account settings. We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. Sections that by their nature should survive termination (including ownership, indemnity, disclaimers, limitations of liability, and dispute resolution) will survive.

15. Changes

We may modify these Terms from time to time. When we do we will revise the "Last updated" date above and, for material changes, give notice in the Service or by email. Your continued use of the Service after the effective date of the revised Terms constitutes acceptance.

16. Contact

Questions or notices regarding these Terms should be sent to legal@promura.com or by mail to:

Supreme Networking LLC, dba Promura
Attn: Legal
[Mailing address — update before launch]
[City, State ZIP]

This document is a starting template prepared for Supreme Networking LLC. It is not legal advice. Have it reviewed by an attorney licensed in your jurisdiction before launch and fill in placeholders.